RETURN POLICY

You have 14 days from the date of receipt of your order to request a return.

To be eligible for a return, the item must be in the same condition in which you received it: intact, undamaged, with tags attached, and in its original packaging. You will also need to provide your receipt or proof of purchase.

To start a return, please contact us at support@thenesh.com.
If your return is accepted, we will provide a shipping label and instructions on how and where to send the package. Items returned without a prior return request will not be accepted.

You can always reach out to us at support@thenesh.com for any questions regarding returns.

Damages and Issues

Please check your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item. This will allow us to assess the issue and find a solution.

Non-returnable Items

Unfortunately, we do not accept returns on sale items or gift cards.
If you have questions or concerns about a specific product, please contact us at support@thenesh.com.

Exchanges

We do not accept exchanges.

Refunds

We will notify you once we have received and inspected your return and let you know whether your refund has been approved.
If approved, the refund will be processed automatically using the same payment method used at checkout.

Please note that it may take a few days for your bank or credit card company to process and post the refund.